Refund policy

At Consealed, we are dedicated to providing you with effective solutions for securing your concealables. We believe in the efficacy of our products and recommend a minimum trial period of 14 days to experience their full benefits. If for any reason you are not satisfied with your purchase after this initial period but within our 30-day money-back guarantee, please contact us at ConsealedLA@gmail.com.

Cancellation Policy

Please be aware that any changes or cancellations to your order must be requested within 24 hours of placing the order. Once this timeframe has passed, your order may have already entered the processing phase and cannot be altered. If your cancellation request is made within 24 hours, we will process your refund within 7 business days.

60-Day Money Back Guarantee

We are confident in the effectiveness of our products and encourage you to use them for at least 14 days. If you find that our products do not meet your expectations and you wish to return them, you may do so within 30 days from the date of purchase under our money-back guarantee. Please note that shipping fees, if applicable, are non-refundable.

To initiate a return, please contact our support team via the form on our Contact Us page or by emailing us directly at ConsealedLA@gmail.com. To expedite your return process, kindly provide your Order Number or the Name and Email Address used when placing the order.

Damaged Items

We take utmost care in packaging your orders to prevent damage during transit. If you receive an item with a defect or if the product is physically broken, please notify us within 72 hours of delivery. To report a damaged item, email us at ConsealedLA@gmail.com and include a clear photo of the damage. We will assess your claim and determine if you qualify for a replacement at no additional cost. Please note that we do not accept returns or provide replacements for items damaged due to normal wear and tear, misuse, or if only the packaging is damaged.

Shipping and Delivery

While we strive to deliver your order promptly, we cannot be held liable for any delays caused by factors beyond our control, including courier delays, customs issues, or other unforeseen circumstances during shipping. Should you encounter any issues with your delivery, please contact the courier directly for assistance. We are not responsible for lost, stolen, or delayed packages.

Incorrect Shipping Address

It is your responsibility as the customer to ensure that the shipping address provided at checkout is accurate. If an incorrect address is provided and not corrected within 24 hours of placing your order, we are unable to offer a refund or resend the order.

Please note that we reserve the right to modify this Return & Refund Policy at any time. We encourage you to review the most current version of our policy before making a purchase. By purchasing and using Consealed products, you indicate your acceptance of this Return & Refund Policy.