Shipping policy

At Consealed, we are proud to offer our customers FREE shipping on all orders!

Order Processing Times: Please allow 1-3 business days for us to process and dispatch your order after it is placed. An order is considered dispatched once it is handed off to our shipping carrier and is in transit to your chosen address. During peak times and holidays, processing times may extend up to 7 business days.

Estimated Shipping Times: The estimated delivery time depends on various factors, primarily your location. Please refer to the estimated delivery times based on your country of residence:

🌍 Global: (12 Business Days)

Please note, during peak times and holidays, shipping carriers may experience delays beyond our control, including customs delays for international shipments, potentially increasing the delivery timeframe.

Order Changes and Accurate Shipping Details: It's crucial for customers to ensure accurate shipping details at checkout. Incomplete or inaccurate information may result in delays or order cancellation. If our system detects an address issue, our support team will email you within 3 business days of placing your order to verify details. Failure to respond may lead to order cancellation.

To correct shipping details within 24 hours of placing an order, please email us at ConsealedLA@gmail.com. While we'll endeavor to accommodate changes, we cannot guarantee amendments after this timeframe.

Delayed Delivery: We strive to ship orders promptly, but delays may occur due to factors beyond our control. These include unexpected transit delays or issues such as severe weather or transportation disruptions. We'll work closely with our couriers to expedite delivery.

Additionally, unforeseen circumstances like product availability, address verification, or payment processing issues may also cause delays. We'll promptly notify you of any such issues affecting your order.

Please note, Consealed is not liable for delivery delays caused by external factors, and exact delivery dates cannot be guaranteed. We'll keep you updated on your order's status and provide assistance wherever possible.

Lost or Stolen Packages: If your package is lost or stolen after being handed over to our couriers, please contact us at ConsealedLA@gmail.com. We'll assist in coordinating with the courier on your behalf and provide updates on the claim process.

While we're not responsible for lost or stolen packages once they're in transit, we'll do our utmost to resolve the issue. Depending on circumstances, we may offer replacements if the package isn't recovered.

If necessary, we recommend filing a police report for further assistance.

Shipping Policy Changes: Consealed reserves the right to modify this Shipping Policy without prior notice. Customers are encouraged to review the latest version before making a purchase or using our products.

By purchasing and continuing to use Consealed products, customers indicate acceptance of this Shipping Policy, including any subsequent modifications.

We recommend periodic review of this policy to stay informed about any changes that may impact your orders. For questions or concerns about our Shipping Policy, please contact us at ConsealedLA@gmail.com.